Sandbox   Prices   F.A.Q.   Support   Jobs   Englisch englisch   Español spanisch   Deutsch deutsch

Simple Reservations

FAQ:: questions about the easiest reservation software in the world!

Hotel reservations agent EnglishFrenchGermanItalianPortugueseRussianSpanish

We apologize for the quality of the automatic translations.


  This is to facilitate reservations made after midnight. If a guest arrives on Tuesday at 1:00 AM to sleep for just a few hours, many hotels prefer to mark his reservation as arriving on Monday. This way the room can be booked on Tuesday afternoon again.
  Yes, of course. Here is an example of how this might look like: Reservation status on the web site.
Please note that only availability will be displayed on the public web. Guest names and other private information will not be shown.
  Yes. The frontend can actually be adapted to any language in the world. This is how it works: we would send you a spreadsheet with all the text messages in English in the left column and you would write your own translation in the right column. We would then do the rest. There is a fee of $120,00 for the adaptation of a new language. If we already have the language in our database, the cost of the adaptation would only be $45,00. [prices 2020].
  Just send us your spreadsheet and we'll transfer the records to the database. It's a free service.
  Yes. Not in the basic version, but we can create any custom endpoint for you upon request at a reasonable price. And not only this: if needed, we can adapt your web page (on your domain) to send such API calls to your database on the server.
  Thank you for asking this question. To enjoy the benefits of a cloud-based solution, such as automatic updates and backups, internet is necessary, of course. We don't know what country are you writing from, but our service desk has recently helped a client from Cuba whose internet speed was too slow to work on the system. Email worked though, so we have sent the client a .csv file with their reservations. They could continue locally on Excel for the couple of hours until their internet was fine again.
In most countries, however, a breakdown of your laptop is more likely then a significant internet interruption.
  Yes, of course. We provide this extra service for a moderate fee. FYI: to enhance data security all customers have individual databases of their own.
  It would be our pleasure to do it for you for less then $50.
  Yes, you can edit the css inside the HTML header. We will then insert your changes on your page. It's a free service.
  Some hotels want to distinguish between guest categories, such as frequent visitor, airline crews, or own family. In case you need a modification here it would be our pleasure to do the job for you for a low fee.
  Good question. NOT AT ALL. This software can be used by any company renting any goods or services on daily, weekly or monthly basis. Perfect to use if you rent containers, wedding gowns, yachts, satellite phones, bicycles, etc. It will not work for hourly rentals, such as restaurant tables. Send us a question if unsure.
NEW 2022: Caribation now offers table reservation software for restaurants and other rentals on hourly basis.
  We will quote you as soon as you send us a copy of your current invoice as an example to work on. It will be less then US$ 100, usually $59.00.
Please note that the basic version already includes printing of a simple receipt from the "Edit" screen: printing hotel receipt using software
  No. All you need is a recent web browser.
Simple Reservations is a hosted solution, so you never have to worry about installing, configurations, backups, security updates, and all the other problems self-hosted solutions could bring along. No programming knowledge required. You don't have to hire a developer to run Simple Reservations.
  Your database is backed up each night at 03:04 America/Chicago time. This is GMT -06:00.
  In the Edit screen you can choose between two types od reminders:
"Standard" - is a standard reminder type which will appear in the calendar as a blue or yellow dot.
"Extra" - is a customised option (extra $). In addition to the calendar display the reminder may be sent to you as a WhatsApp or SMS message.
In the public sandbox version all reminders are treated as "Standard".
  Please check the test results from April 2022: Simple Reservations speed test results
  This is because our goal is to build a customer base for a stable, supporting relationship in the long term. (My colleague says the answer sounds like a personal ad :-)
A hotel which cannot afford $0.01 (one cent) per room and day would probably not fit into this category.
  No, you don't have to scroll all 190 rooms in the calendar, of course. We'd be happy to offer a customised solution where rooms in the calendar will be filtered according to your specifications. For example: show rooms of only one floor, or only rooms of a specific price category, or only rooms available today, or even a combination of those criteria.
  Because we want to keep the prices low. Not all hotels need table reservation software for restaurant and they wouldn't like to pay for something they don't use. For anyone else the table reservation module is available at a very competitive price. By the way, it works great for conference room reservations, too.
  This information is available in the room-info pop-up by clicking on the room number in the left column in the calendar.

We also offer an optional application for the cleaning staff where they can mark rooms as cleaned in a very simple interface just by one tap on their phone.

Video: one minute introduction

Have a question?

About Simple Reservations:

1

Simple Reservations is a hotel reservation software designed by reservation experts. Our goal: Make it easy to the front desk staff. Quiet updates . No configuration headaches.

2

  Although very easy to use from day one the software can be custom tailored by us to your individual way of running the business! This is our daily bread.

3

  You'll love the price: US$ 0.01 (one cent) per room and day. Pricing details are at the bottom of this page . Free trial for 30 days. Test us right now on the sandbox without registration.